Terms of Service

2. The Service

Intensifly is a profit intelligence platform for small businesses. The platform includes a cash flow calendar, business health dashboard, workspace, and AI chat assistant.

The service is provided "as is" and "as available". We may improve, change, or retire features with reasonable notice.

3. Accounts

• You need an Account to use Intensifly.
• You are responsible for protecting Account credentials.
• One Account per person; credential sharing is not allowed. Multiple Users may belong to the same Organization, each with their own Account.
• You must be at least 18 years old to create an Account.
• If creating an Account for an Organization, you confirm authority to bind that Organization to these terms.

4. Acceptable Use

• Use Intensifly only for legitimate business operations.
• Do not reverse engineer, bypass rate limits, scrape, impersonate, or upload malicious content.
• Do not use the service for illegal activity.
• We may suspend or terminate Accounts that violate these terms.

5. Your Data

• You retain ownership of your business data.
• By using the service, you grant us a limited, non-exclusive, worldwide licence to host, store, back up, transmit, cache, and process your data solely to operate, maintain, and improve the service. This licence ends when your data is deleted in accordance with Section 12.
• We do not sell, rent, or share your data with third parties for their own purposes. We do share data with service providers and subprocessors (including analytics providers, where you have consented) strictly to operate the service. A current list of subprocessors is maintained in our Privacy Policy.
• You are responsible for the accuracy of submitted data.
• We provide data export functionality where available. Specific export capabilities are described in the product documentation and may change over time.

6. AI Assistant

• The AI assistant provides suggestions, not financial, tax, or legal advice.
• Intensifly is not a licensed financial advisor, accountant, or tax professional.
• AI outputs may be incomplete, inaccurate, or unsuitable for your specific situation. You must independently verify all AI-generated suggestions, calculations, and recommendations against your own records before relying on them for business decisions.
• AI-proposed changes require your explicit approval before application.
• The AI does not autonomously modify your data.

7. Third-Party Integrations

• Intensifly connects to third-party services such as QuickBooks, Xero, and Zoho via OAuth2. These connections are governed by each provider's own terms of service and privacy policy in addition to these terms.
• We are not responsible for the availability, accuracy, or completeness of data provided by third-party services, nor for outages, API changes, or data modifications made by those providers.
• You may revoke any integration at any time from your Account settings. Upon revocation, we immediately discard the connection token. Data already imported remains in your Organization until you delete it or your Account is terminated under Section 12.

8. Pricing and Payment

• Current pricing is listed at /pricing. All prices are in Euros and exclude applicable taxes unless stated otherwise.
• The free tier includes core features; paid plans and add-ons unlock additional depth and modules.
• Paid subscriptions are billed monthly and renew automatically at the end of each billing cycle until cancelled. You authorise recurring charges when you subscribe.
• Optional add-ons are billed monthly while active and follow the same renewal and cancellation rules as plans.
• If a payment fails, we will retry and notify you by email. If payment remains unsuccessful after 7 days, your Account may be downgraded to the free tier. No data is deleted due to payment failure.
• If a chargeback or payment dispute is filed, we may suspend paid features until the dispute is resolved. If the chargeback is upheld, your Account will be downgraded to the free tier. Fraudulent or repeated chargebacks may result in Account termination under Section 12.
• Plan downgrades take effect at the end of the current billing cycle. You retain paid-tier access until that date.
• We may change pricing with 30 days' notice for existing paid customers. The new price applies at the start of the next billing cycle after the notice period.
• After cancellation, access continues until the current billing period ends. We do not offer pro-rated refunds for partial billing periods.

9. Intellectual Property

• Intensifly software, branding, design, and documentation remain our intellectual property.
• You may not copy, modify, or redistribute the service except as permitted by law.
• Feedback you provide may be used to improve the product without compensation.

10. Limitation of Liability

• Intensifly is a decision-support tool and does not guarantee business outcomes.
• We are not liable for decisions made based on data or suggestions in the platform.
• To the maximum extent permitted by applicable law, our total aggregate liability arising out of or related to these terms is limited to the fees you paid us in the 12 months immediately preceding the event giving rise to the claim.
• To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity.
• Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or wilful misconduct.

11. Warranties Disclaimer

• The service is provided "as is" and "as available".
• We do not guarantee uninterrupted operation or error-free performance.
• We do not guarantee perfect calculation accuracy in every scenario.
• To the maximum extent permitted by applicable law, all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, are disclaimed.

12. Termination

• You may cancel your subscription or delete your Account at any time from your Account settings.
• We may terminate Accounts for terms violations, with notice except in cases of abuse, fraud, or illegal activity.
• Upon termination or Account deletion, you have 30 days to export your data using the available export tools. After that window, we will delete your business data within 90 days, except where retention is required by law (e.g. billing records, tax invoices).
• Sections 5 (data licence), 7 (third-party integrations), 9 (intellectual property), 10 (liability), 11 (warranties), 15 (governing law), and 16 (general provisions) survive termination.

13. Changes to Terms

• We may update these terms over time. Non-material changes (e.g. formatting, clarifications that do not alter your rights) take effect when posted.
• Material changes — those that affect your rights, obligations, or fees — are announced by email and by in-product notice at least 30 days before taking effect.
• Continued use after the effective date of a material change means acceptance of the updated terms.
• If you disagree with a material change, you may cancel your Account before the effective date. We will not charge you for the next billing cycle.

14. Notices

• All notices from us (including payment alerts, terms changes, and Account actions) are sent to the email address associated with your Account, or displayed as in-product notifications, or both.
• You are responsible for keeping your Account email address current. Notices are considered delivered when sent to your Account email or posted in-product, regardless of whether you read them.
• Notices from you to us (e.g. legal notices, disputes) should be sent by email to legal@intensifly.com and are effective when we confirm receipt.

15. Governing Law

These terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

The parties agree to attempt to resolve any dispute arising out of these terms through good-faith negotiation for a period of at least 30 days. If the dispute is not resolved, it shall be brought before the courts of competent jurisdiction in the Province of Ontario, Canada, and each party submits to the exclusive jurisdiction of those courts.

16. General Provisions

• Entire agreement. These terms, together with the Privacy Policy and any plan-specific terms shown at checkout, constitute the entire agreement between you and us regarding the service and supersede all prior agreements on the subject.
• Severability. If any provision of these terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
• No waiver. Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.
• Assignment. You may not assign or transfer these terms or your Account without our prior written consent. We may assign our rights and obligations under these terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, with notice to you.
• Force majeure. Neither party is liable for delays or failures in performance caused by events beyond reasonable control, including natural disasters, wars, pandemics, government actions, or widespread internet or infrastructure outages.

17. Contact

Questions about these terms can be sent to legal@intensifly.com.